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Dmitry Bondarenko

Technical Project Manager

📍 Siberia, Russia
✉️ Email: dima@dmitrybond.tech📞 Phone: +79137311003

You've landed on my page for a reason, I believe. If you already know what you're looking for, feel free to jump straight to my BookMe page and check my availability. Otherwise, take a moment to browse my blog where I share reflections on tech, life, and everything in between. But if we haven't met yet, let me introduce myself. I'm a seasoned IT enthusiast and Technical Project Manager with more than eight years of experience working with large enterprises and navigating complex software products. Here you'll find a snapshot of my skills, some of my favorite things, and even a tailored CV you can download just below my picture.

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Skills

General

  • Discovery
  • Delivery
  • Analytics

Frameworks

  • ITILv4
  • PMBoK
  • Agile
  • DevOps
  • TOGAF
  • ISO 27001

Technical

  • Cloud / IaaS
  • Linux
  • WebDev
  • Python
  • SQL
  • ML&AI

Languages

  • English — C1
  • Russian — native
  • Dutch — A1

Experience

RUSCOMTECHNOLOGY• Moscow, Russia
Delivery Manager
Jan 2026 – present
  • Synchronizing cross-functional teams to drive the development of Kluch-Astrom (Dynatrace alternative) and consolidating project data for executive decision-making.
  • Leading pilot projects, supporting pre-sale/up-sale initiatives, and providing technical expertise to drive product adoption and expansion.
  • Designing cross-departmental interaction frameworks and removing operational bottlenecks to accelerate project delivery timelines.
  • Monitoring business unit performance to identify systemic gaps and implementing corrective actions at the organizational level.
CloudBlue• Enschede, the Netherlands
Delivery Manager
Mar 2023 – Apr 2025
  • Led partner enablement and post-launch support across a cloud-based commerce platform.
  • Managed delivery of integration projects, advised on product configuration and SaaS monetization strategies.
  • Coordinated cross-functional teams to drive scalable solution adoption and improve partner experience.
  • Contributed to platform transformation initiatives, including migration, new microservices adoption and e-Commerce platform development.
Datacom• Kuala Lumpur, Malaysia
Business Consultant
Jun 2019 – Mar 2023
  • Provided strategic and operational support across managed services operations, acting as a subject matter expert on platform processes and best practices.
  • Led internal knowledge transfer and enablement initiatives, supporting global teams in adopting productized workflows and ITIL-based operations (Problem & Change Management).
  • Drove process improvements with key partners to improve incident handling, reduce backlog, and strengthen SLA adherence.
  • Played a central role in platform enablement, bridging product knowledge and day-to-day operational excellence.
Lead Technical Account Manager
Jun 2019 – Mar 2023
  • Acted as strategic liaison between enterprise clients and internal teams, supporting cloud platform optimization, managed services delivery, and partner success initiatives.
  • Led technical account operations, coordinated escalations, and enabled cross-functional collaboration across support, product, and delivery teams.
  • Drove process improvements, change management, and contract optimization across multiple regions.
  • Advised clients on platform usage, roadmaps, and upgrade planning; conducted stakeholder reviews and supported product adoption.
  • Contributed to retention and recovery of at-risk accounts through on-site consulting and tailored solution design.
CloudBlue• Novosibirsk, Russia
Technical Account Manager
Jun 2018 – Jun 2019
  • Supported telecom and hosting providers in operating and scaling cloud business through XaaS platform solutions.
  • Coordinated upgrade and migration projects, provided technical account oversight, and facilitated incident resolution with cross-regional support.
  • Improved internal workflows, knowledge management, and customer success initiatives.
  • Assisted revenue recovery/remediation by re-engaging dormant enterprise clients via technical enablement and platform upgrades.
Diasoft• Novosibirsk, Russia
Implementation Engineer
Sep 2016 – Jun 2018
  • Delivered end-to-end implementation of core banking systems and satellite modules: deployment, configuration, SIT/UAT coordination, and post-launch support.
  • Translated business requirements into technical specifications in collaboration with front office, IT, and compliance stakeholders.
  • Prepared SRS and localized technical materials; contributed to international rollout across Southeast Asia.
  • Acted as QA lead during acceptance and mentored junior engineers within the implementation team.

Education

Brands & Projects

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